Complaint letter

Agnieszka Kuklińska

ETSI Topografia

kuklinskaa@gmail.com

Pan D. Peter Brown 
Sales Manager 
SOFDIS INC 


P.O. Box 07709 
Columbus Ohio 


Dear Mr Brown, 


I am writing to complain about two computers which I bought in your shop.
Two months ago I ordered two computers and I received them only just three
days ago.

I know your company holds a records for reliability and trustfulness but
unfortunately the goods you sent us did not meet our expectations. First of
all the computers do not work properly, probably they were damaged during
transport because some packing boxes were opened. Furthermore, I have not
received the documents and  instructions  I am afraid I must ask you to
check this computers and attach the missing documents.


We do expect tour company to fix this problem within week, or else we will be forced to demand a full refund.

I looking forward to hearing from you.

Yours sincerely,
Agnieszka Kuklinska