Apology letter

Agnieszka Kuklińska

ETSI Topografia

kuklinskaa@gmail.com

Pan D. Peter Brown 
Sales Manager 
SOFDIS INC 


P.O. Box 07709 
Columbus Ohio 


Dear Mr Brown, 


I am writing to you in connection with letter you send me
one week ago. In this letter you complain about the delay. We have recently
implemented a new system and  it might have caused this problem.

I promise we will fix everything in one week. To compensate for the
inconvenience, we would like to give you 20% discount in future shipment.

Please, accept our apologies and assurance that it will not occur again.


Your sincerely,
Agnieszka Kuklinska